Privacy Policy

The Moore Company collects general customer contact information when asked to forward product information, and more detailed information through its credit application when customers wish to establish an open account. We use this information to perform the customer’s specific request, to contact customers regarding the use of our products on future projects and to verify credit reliability. We do not sell, rent or lease customer information to anyone.

The Information we collect about you

Customers typically provide personal and corporate information when asking for product information, such as:

  • Name and title

  • Company name

  • Mailing Address

  • Telephone number

  • Fax number

  • Email address

  • Project name and location


  • When completing our credit application, we ask for additional financial information sufficient to allow our credit department to evaluate your creditworthiness. To view the specific credit information we request, click on Credit Application. With your permission, we ask your trade references about your payment history, payment terms extended to you, extent of open credit and length of their business relationship with you. From your credit references, we ask about the extent and nature of your Bonding and Banking relationships.

    How we handle your personal information

    As mentioned before, we do not sell, rent or lease customer information to anyone, nor do we share such information, except when necessary to complete transactions at your request, to make you aware of other products and services we offer or for new projects on which our products and/or services might be considered. Finally, we will release information about you if you direct us to do so, if we are compelled by law to do so, or in other legally limited circumstances.

    How we protect privacy online

    Our concern for the privacy of our customers naturally extends to those who use our website, www.moorecompany.com

    Our website uses some of the most secure forms of online communication available including data encryption, Secure Sockets Layer (SSL) protocol, and user names and passwords. These technologies provide a high level of security and privacy when your account information is accessed.

    Cookies

    The Moore Company, Inc. offers customized features that require our use of “HTTP” cookies for pieces of information that we ask your browser to store. However, we make very limited use of these cookies. We do not use them to pull data from your hard drive, to leave the information in our cookies or give others access to it.

    How we safeguard your personal information

    We restrict access to information about you and your company to those Moore Company employees who need to use the information to provide products or services to you. We maintain strict physical, electronic and procedural safeguards to protect your personal and corporate information.

    What you can do

    For your protection, we recommend that you do not provide your account information, user name, or password to anyone. If you become aware of any suspicious activity relating to your account, please contact us immediately.

    Changes in this policy

    We reserve the right to modify this policy at any time.


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    Contact The Moore Company at:

    The Moore Company, Inc.
    Quarrier and Bradford Streets
    PO Box 3750
    Charleston, WV 25337-3750
    USA
    304.344.8024
    304.344.8025
    atkinson@moorecompany.com


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